CODE OF ETHICS

THE CODE OF ETHICS AND CONDUCT CONTAINS THE GENERAL PRINCIPLES AND RULES OF BEHAVIOR IN WHICH THE ENERGETIC SOURCE GROUP RECOGNIZES POSTIVE ETHICAL VALUE.
THE PURPOSE OF THE CODE IS TO DETERMINE GUIDLEINES THAT ARE ETHICALLY ACCEPTABLE IN DOING BUSINESS.

The Voluntary Self-Regulation Protocol adopted by the Energetic Source Group and dealing with unsolicited contracts and activation and agreed with the Consumers’ Associations.

The Complaint Management Protocol adopted by the Energetic Source Group and agreed with the Consumers’ Associations.

Download the "Code of Ethics" Download the "Protocol"